At PillnBoost, we take meticulous care in packaging your medications to ensure safety, privacy, and quality during transit.

1. Packaging Standards
All orders include:
✓ Temperature-controlled packaging for sensitive medications
✓ Protective cushioning to prevent damage
✓ Child-resistant containers when required
✓ Sealed, tamper-evident packaging

2. Discreet Shipping
We guarantee:

  • Plain outer packaging with no pharmacy branding
  • Neutral return address (“PB Health Services”)
  • No medication names visible externally
  • Custom declaration as “health supplements” (where permitted)

3. Labeling Requirements
Every package contains:
✔ Patient name and order number (inner packaging only)
✔ Medication name, strength, and quantity
✔ Expiration date and batch number
✔ Prescribing physician information (if applicable)
✔ Clear usage instructions

4. Special Packaging Options
Available upon request:

  • Large-print labels
  • Braille labeling (select medications)
  • Weekly pill organizers (+$4.99)
  • Travel-sized containers

5. International Shipping

  • Complies with destination country regulations
  • Includes required customs documentation
  • Special insulation for temperature-sensitive drugs
  • Additional protective layers for long-distance transit

6. Environmental Commitment
We use:

  • Recyclable packaging materials
  • Biodegradable cushioning
  • Minimal plastic components
  • Paperless invoices (available by request)

7. Package Tracking
All shipments include:

  • Real-time tracking number
  • Delivery notifications via email/SMS
  • Signature requirement option (+$2.50)
  • Route protection for high-value orders

8. Damaged Package Protocol
If your package arrives compromised:

  1. Do not accept delivery if visibly damaged
  2. Photograph any issues immediately
  3. Contact us within 24 hours
  4. We’ll expedite a replacement at no cost

9. Restricted Items
Certain medications require special handling:

  • Liquid medications: leak-proof secondary containment
  • Controlled substances: double-sealed packaging
  • Refrigerated items: gel packs and insulated liners

For special packaging requests or concerns, contact our Shipping Department at shipping@pillnboost.com before placing your order.