1. Ordering & Prescriptions
Q: How do I order prescription medications?
A: Upload your valid prescription during checkout, email it to support@pillnboost.com, or have your doctor fax it to us. Our licensed pharmacists will verify it before processing.
Q: Can I order without a prescription?
A: No. We strictly require a valid prescription from a licensed healthcare provider for all prescription medications.
Q: How long does order processing take?
A: Prescription orders are typically processed within 24 hours (excluding weekends/holidays). OTC orders ship within 1 business day.
2. Shipping & Delivery
Q: Where do you ship?
A: We currently ship within [Country/Region]. Some restrictions apply for controlled substances.
Q: How long does delivery take?
A: Standard shipping: 3-5 business days. Express options (1-2 days) are available at checkout.
Q: Is shipping discreet?
A: Yes! All orders are shipped in plain, unmarked packaging with no pharmacy branding.
3. Payments & Pricing
Q: What payment methods do you accept?
A: We accept credit/debit cards (Visa, Mastercard, Amex), PayPal, and select cryptocurrencies.
Q: Are your medications affordable?
A: Yes! We offer competitive pricing on both brand-name and generic medications.
Q: Do you offer discounts or coupons?
A: Yes! Check our Promotions page or subscribe to our newsletter for exclusive offers.
4. Safety & Legitimacy
Q: Are your medications genuine?
A: Absolutely. We source only FDA-approved (or equivalent) medications from licensed suppliers.
Q: Is my personal information secure?
A: Yes! We use HIPAA-compliant encryption and never share your data with third parties.
Q: Are you a licensed pharmacy?
A: Yes, we are fully licensed and comply with all regulatory requirements.
5. Returns & Refunds
Q: Can I return medications?
A: Due to safety regulations, prescription medications cannot be returned. Unopened OTC products may be returned within 7 days.
Q: What if my order is damaged or incorrect?
A: Contact us within 48 hours at support@pillnboost.com, and we’ll replace it at no cost.
6. Customer Support
Q: How do I contact customer service?
A: Reach us 24/7 via:
📧 support@pillnboost.com